Shipping Policy
Effective Date: 26/10/2024
Thank you for shopping with us! We aim to provide you with a smooth and enjoyable experience. Below are our shipping policies:
1. Shipping Methods and Carriers
We have partnered with Australia Post (and their delivery partners) to cover all our domestic and overseas deliveries.
2. Processing Time
Orders are processed and despatched fortnightly commencing Friday 8th of November 2024. Please note that processing time does not include shipping time.
3. Shipping Rates
All Group Break spots include free postage with each purchase.
4. Delivery Times
Estimated delivery times are as follows:
- Standard Shipping (Overseas): 7-10 business days
- Express Shipping (Domestic): 1-3 business days
Delivery times may vary based on location and other factors.
5. International Shipping
We aim to ship to the majority of countries around the world. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can monitor your shipment.
7. Missing or Lost Packages
If your package does not arrive within the estimated delivery time, please contact us at admin@realdealtc.com. We will assist you as best we can in locating your package. We are not responsible for lost or damaged packages.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Refund Policy page.
9. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us at admin@realdealtc.com.
Thank you for choosing Real Deal Trading Cards! We appreciate your business.